Effective Date: [●]
This Privacy Policy explains how iArista Artha Pvt. Ltd. (“iArista”, “Company”, “we”, “us”, or “our”) collects, uses, stores, processes, and protects your personal information when you access or use our mobile application(s), website www.iarista.com, and related platforms (collectively, the “Platform”) to avail financial and investment-related services (“Services”).
By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
1. Introduction
Privacy encompasses an individual’s autonomy, dignity, and control over personal data and its collection, usage, and disclosure. At iArista, we recognize the importance of protecting your personal and financial information and maintaining your trust.
We adopt appropriate technical, operational, and administrative safeguards to protect Personal Information, Sensitive Personal Data or Information (“SPDI”), and financial data from unauthorized access, misuse, or loss.
2. Applicability & Governing Law
This Privacy Policy applies to all Users (“you”, “your”) who visit, register, or transact on the Platform.
This Policy is governed by Indian law, including the following laws, as updated / amended from time to time:
The Information Technology Act, 2000
IT (Reasonable Security Practices and SPDI) Rules, 2011
Digital Personal Data Protection Act, 2023
SEBI and other sectoral regulations
If you do not agree with this Policy, please do not access or use the Platform.
3. Eligibility
You must be at least 18 years old and provide accurate identity details.
Use of the Platform is personal and non-transferable.
4. Information We Collect
We may collect information:
a) Personal & KYC Information
Name, DOB, gender, contact details
PAN, Aadhaar (where permitted) - collected and transmitted directly to our KYC service providers without storage on our systems
Bank account details
Nominee information
Identity/address proofs
b) Financial Information
Mutual fund holdings
Transaction history
SIP details
Portfolio and goal-planning data
c) Device & Usage Data
IP address
Device identifiers
OS and browser details
App usage patterns
d) Communications & Feedback
Queries, emails, recordings
Survey responses
Support interactions
5. How We Collect Information
Information is collected when:
You register or complete KYC
You transact
You contact us
Authorized parties provide information
Service providers verify identity/fraud
You voluntarily submit feedback
6. How We Use Your Information
We use data for:
Processing transactions
Account servicing
Regulatory compliance
Fraud prevention
Customer support
Product improvement
Analytics and research
Marketing communications (opt-out available)
Legal obligations
Referral or distributor arrangements
Automated tools may be used to analyze data.
7. Sharing of Information
We do not sell or rent personal data.
We may share with:
Mutual Fund AMCs
RTAs
Banks & payment gateways
KYC agencies
Regulators or courts
IT service providers
Group companies (lawfully)
All recipients are contractually bound to confidentiality.
8. Gmail Data (Optional Feature)
If you connect Gmail:
Data is used only for investment analytics
Not used for advertising
No human access except security/legal needs
Sharing limited to service delivery
Consent-based and optional
9. Data Security
We implement:
Encryption
Restricted access
Secure servers
Monitoring systems
Incident response plans
Despite safeguards, no system is fully secure.
10. Data Storage & Retention
Data is:
Stored securely in India (unless required otherwise)
PAN and Aadhaar information is transmitted directly to authorized third-party service providers and is not stored on our servers
Other personal information is retained per PMLA, SEBI, or other regulatory requirements and for legal mandates
Deleted/anonymized once no longer required
11. Your Rights
You may:
Access or update information
Withdraw consent
Request deletion (subject to law)
Deactivate accounts
Requests: [contact@iarista.com]
12. Cookies & Analytics
We use cookies and analytics tools for:
Performance improvement
Security
User experience
You may disable cookies via browser/device settings.
13. Third-Party Links
We are not responsible for third-party privacy practices linked from our Platform.
14. Advertising & Marketing
We may show targeted ads using anonymized data and partner services.
You may opt-out of marketing communications anytime.
15. Mobile Permissions
We do not access contacts, call logs, or files.
Camera/location/microphone access is taken only with explicit consent for onboarding/KYC.
We do not collect biometric data.
16. Account Deletion
Users may request account deletion or deactivation by emailing:
[contact@iarista.com]
Requests are processed subject to regulatory retention requirements.
17. Policy Updates
We may revise this Policy periodically.
Changes take effect once published on the Platform.
18. Our Commitment
We understand that you entrust us with your financial and personal information. We are
committed to handling it responsibly, lawfully, and transparently.